Terms of Use

1. Acceptance of Terms

By accessing and using the Conexao Buzios platform, you agree to these Terms of Use.

If you do not agree with any part of these terms, do not use our services.

2. Service Description

Conexao Buzios connects travelers with local experiences in Buzios, including tours, transfers, lodging, and packages.

We act as an intermediary between customers and partners and are not the direct service operator.

3. Registration and Account

To make reservations, you must create an account with accurate and updated information.

You are responsible for keeping your password confidential and for all activities under your account.

4. Reservations and Payments

• Reservations are subject to partner availability and confirmation.
• Prices may vary by season and demand.
• Payment must follow the available checkout options.
• After confirmation, you will receive a digital voucher.

5. Cancellation Policy

Cancellations and rebookings follow the published cancellation policy and each experience's specific rules.

Always review the experience page and cancellation policy before purchase.

6. Responsibilities

Customer: Arrive at the scheduled place and time, present required documents, and follow partner safety instructions.

Platform: Facilitate booking, process payments securely, and provide customer support.

7. Intellectual Property

Texts, images, trademarks, and platform design belong to Conexao Buzios and/or its partners and are legally protected.

8. Changes to Terms

We may update these terms at any time.

Material changes will be communicated through official platform channels.

9. Contact

For questions about these terms, contact us at contato@conexaobuzios.com.