It's simple! Choose your desired experience, select the date and number of people, fill in your details, and complete the payment. Then the team checks the payment and service details before releasing the voucher.
Available options appear at checkout: Pix and card depending on the payment option selected. Check accepted cards and conditions before paying; consider a bank slip only if it is available for your booking.
After payment confirmation and service-detail review, the voucher appears on the website and can be sent by email or WhatsApp when it is released.
If your plans change, send your booking code and service date on WhatsApp or by email. Cancellation follows the conditions disclosed before purchase and statutory rights. Rebooking retains at least 48h notice and up to two changes at no cost, subject to new-date confirmation. See the Cancellation Policy.
Weather affects activities differently. The team follows up on operator conditions: route and access for transfers; sea, wind and safety for boat or jet ski activities; activity-specific conditions for other experiences. If delivery is prevented, we guide you according to the booking and applicable rights.
Our team arranges your transfer with partner providers. Send your airport or address, flight, time, passengers and luggage to confirm pickup and destination on WhatsApp.
It depends on the experience. Infants (0-2 years) usually don't pay. Children 3-12 years may have different rates. Check each experience's details.
Yes! Always carry a photo ID and your booking voucher (digital on phone is fine). For vehicle rentals, a valid driver's license is required.