Privacy Policy

1. Introduction

Conexao Buzios is committed to user privacy and personal data protection.

This policy explains how we collect, use, store, and protect your information.

2. Data Collected

• Identification data: name, email, phone, and WhatsApp.
• Booking data: selected experiences, dates, and participants.
• Payment data: securely processed by certified partners.
• Navigation data: cookies, IP address, and visited pages.

3. Purpose of Processing

• Process and manage bookings.
• Send confirmations, vouchers, and booking communications.
• Provide customer support.
• Improve services and user experience.
• Send marketing with consent.
• Comply with legal obligations.

4. Data Sharing

We share data only when needed for service delivery, payment processing, or legal compliance.

We do not sell personal data to third parties.

5. Data Security

We apply technical and organizational safeguards, including restricted access, monitoring, and security best practices.

6. Data Retention

We retain data for as long as necessary for stated purposes or legal requirements.

You may request deletion, subject to applicable legal obligations.

7. Your Rights

• Confirm whether data is being processed.
• Access and correct personal data.
• Request anonymization, blocking, or deletion when applicable.
• Request portability and revoke consent.

8. Cookies

We use cookies to improve browsing and remember preferences.

You can manage cookies in your browser settings.

9. Changes to this Policy

We may update this policy periodically.

Relevant changes will be communicated through official channels.

10. Contact and Data Officer

For questions or rights requests, contact us through the channels below.